Return and Refund Policy of Gaindent

Thanks for shopping at If you are not entirely satisfied with your purchase, we’re here to help.f you need to return an incorrect or faulty item, please call us on 0208004 5000 to notify us.

Please securely label and suitably package the goods in the original packaging, inclusive of all accessories, operating instructions and guarantee card. Unfortunately, goods cannot be accepted for credit if the seal has been broken or any outer packaging has been removed or damaged.

You have 3 working days to return an item from the date you received it.

Please note that returns will not be accepted nor refunds provided for any of the PPE Items. All sales are final. This is due to hygiene and health and safety reasons.

To be eligible for a return. your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Anaesthetics and pharmaceuticals are non-returnable.

We reserve the right to charge carriage on any items collected for return.

Please send returns to us at:


Gaindent Ltd.
Unit 1, Woodbank Industrial Estate,
New Zealand Road, Stockport,
Manchester, SK1 4AG.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days. depending on your card issuer’s policies.
In Case, If we found an item is not in good conditions or use our product then we will return product to the buyer billing address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us. contact us.